Application Management

As markets evolve and global business competition grows, organizations increasingly turn to critical applications to execute their business processes. As the demand for applications has grown, so has the challenge of supporting heterogeneous application environments. For organizations to achieve operational and strategic objectives from business critical applications, the solution must comprise superior technical expertise, dependable support, continuous knowledge management, and measurable cost efficiencies.

Application Managment

Hi-Q Academy offers you deep industry and technical expertise to simplify and enhance your day to day application IT operations, reduce the time to resolve issues, and help maintain SLA conformance of key applications. We employ ongoing application health checks and optimizations, and implement business process changes to help you achieve and deliver value. We take on the daily administration of your key enterprise applications, so that you can focus your IT resources on other strategic priorities. Our Application Management teams are experts in operating systems, databases, and application administration. Through our global network of datacenters and associates, we support round-the-clock operations reliably. Our secure, predictable service levels offer consultative and technical expertise that extends beyond regular system issues. Our experience and expertise as a leading technology and systems integrator for businesses across various industries worldwide can help you achieve measurable results – and maximum value – from your business critical applications. Through Hi-Q Academy Application Management Services, we deliver a full range of capabilities, including:

  • Production support: Performance monitoring, document management, software patches, QA support
  • Application maintenance: Break or fix, help desk, issue management
  • Small-scale enhancements: Version Release management, user requests, application advice
  • Service management: Client support, change management, service reporting

With Hi-Q Academy Applications Management Services you can streamline the processes associated with applications management. By aligning your enterprise applications and their performance to your broad business goals, we can maximize business value and minimize the cost of your IT environment. We improve the service execution of critical service levels and enhance availability, flexibility and scalability of your enterprise applications.