Retail & Distribution

Retailers and distributors are increasingly partnering with experts who have the technology and business skills required to assist with complex IT strategy decisions, build reliable IT solutions, and manage and improve existing applications.

Across our operating geographies, we can see an increasing trend where retailers are moving from large-scale enterprise-wide IT projects to the rapid application of technology with quick and visible ROI. Retailers are widely adopting tools to optimize core business functions: supply chain performance, merchandise planning, queue management, promotions and markdown management, loss prevention, basket analysis, workforce management.

They are also integrating core systems in order to get greater value from data (global data synchronization), processes and people. And they are engaging in pilots to test the benefits of track and trace technology, leading to say RFID.

Hi-Q Academy has been a committed IT Consulting partner to the retail and distribution sectors, helping clients capitalize on the strengths of IT to achieve value-driven business results powered by world leaders in the space - Oracle and Microsoft .Hi-Q Academy is a Oracle Certified Advantage Partner and Microsoft Gold Advantage Partner. We cover the following broad areas as a part of our services in Retail and Distribution segment.

  • In-store systems, merchandising systems, financial systems, and logistics and distribution systems selection and implementation;
  • ERP services to help provide a single view of the business as well as to ensure financial reporting compliance
  • Enterprise integration services to interconnect disparate systems across the enterprise
  • CRM and supply chain management to improve customer service and support
  • Analytics solutions to have a better understanding of customer needs and preferences
  • Hi-Q Academy implements Oracle E-Business Suite and Microsoft Dynamics full-function of integrated business-applications that ensures effective management of all the aspects of the company’s business: finances, production, personnel, purchases, logistics, marketing, sales, maintenance, and suppliers/client relations.

Some of the Solutions and projects which demonstrate our expertise in Retail and Distribution industry are listed below.

  • Worked with leading retail companies across geographies to implement Oracle E-Business Suite Gone live with Oracle Applications implementation 11.x to R12 for retail clients over the last one year
  • Several man months of Business Consulting with Self Service, Catalogue Management, Licenses Structuring, Global Procurement and Transforming procurement to a Shared Services model
  • Complete understanding of Governance, Risk & Compliance (GRC) including SOX compliance
  • Emphasis on setting up of direct / indirect procurement process across organizational structure (esp. matrix reporting)
  • End-to-end delivery of the Oracle e-Business Suite and integration processes,
  • Oracle e-Business suite Finance and Supply Chain Management (SCM) modules
  • WMS system that included RF / Bar code scanners for high volume assembly of order and shipping to retail / end customers.
  • Re-structuring the Warehouse layout for fast storage and retrieval (mapped to new locations, fast moving lanes, cross-dock opportunities and repair / return sections)
  • Creation of a pick-to-zero concept at the local location (staging) that allowed for assembly while the contract was being printed out
  • Enabling the Entire put-away, picking and replenishment team to be mobile enabled (RF handheld) with bar code scan solution (for positive actions)
  • Re-structuring the business process to enable a “last minute hold”
  • Establishing serial number control for ALL the transactions
  • Enabling quicker repair, return and replacement processes
  • Standardized Business Processes across units
  • Consolidated view of the business across Group
  • ‘Real-time’ reporting ability
  • Customer service improved through faster order completion, with fewer errors and on-line tracking of best-practice manufacturing processes
  • Use our proprietary solutions to enhance use of Oracle Applications and Technology and shorten project timelines
  • RFID based solutions

Some of the Retail Customer Segments where Hi-Q Academy is currently providing services are:

  • Retail
    • Grocery Retailing
    • Pharma Retailing
    • Multi Channel Retailing
    • Business Process & Analytics
  • Consumer packaged goods
    • Food & Beverage
    • Home & Personal Care
    • Apparel & Footwear
  • Wholesale distribution
    • Demand Planning
    • Inventory Management
    • Order to cash Management
    • Warehouse Management
    • Point of sale
    • Transportation Management
    • Customer Relationship Management
    • Procure to Pay